Privacy Policy

Privacy Policy for SoulSync

At SoulSync, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your data in accordance with UK data protection laws (including GDPR).

1. What We Collect

We may collect and store the following information:

Name and contact details (email, phone number, etc.)

Personal information you provide during sessions (e.g., health history, emotional or spiritual background)

Payment and billing details (if booking online or in-person)

Communications and preferences

2. How We Use Your Information

Your information is used to:

Schedule and provide services (coaching, healing sessions, workshops)

Communicate with you about bookings, events, or updates

Tailor your experience and provide support

Maintain records for professional and legal purposes

3. Confidentiality and Consent

All sessions and personal data are treated with strict confidentiality. We will never share your information without your explicit consent unless legally required.

4. Third-Party Services

SoulSync may use third-party tools for email communication, appointment booking, or payment processing. These services are GDPR-compliant and safeguard your data.

5. Data Storage and Security

We store your data securely and only for as long as necessary. Digital information is encrypted and access is restricted. Paper records (if any) are stored in a secure location.

6. Your Rights

You have the right to:

Access the data we hold about you

Request corrections or deletions

Withdraw consent at any time

Lodge a complaint with the ICO (Information Commissioner’s Office)

7. Cookies & Website Tracking

Our website may use cookies to improve your experience and gather anonymous site usage data. You can modify your browser settings to disable cookies.

Contact Us

If you have questions about your privacy or wish to exercise your rights, please contact:
Email: soulsyncleeds@gmail.com

Phone: 07716144553